As of the 26th May 2020 we will be returning a proportion of our production staff to start works on our own orders. We have been producing PPE for the last few weeks, however this has now been completed and we can start to phase in staff to support a return to normal production.
We accessed and continue to use the Coronavirus Job Retention Scheme for workers we have had to furlough which is currently around 55% of our team. Bringing back employees that can work, and doing so in the safest way possible is our focus for June
We have developed our return to work guidelines by following Public Health Executive (PHE) and Citation guidelines. The health and safety of our employees always comes first, using the guidance available we have been able to implement a range of safer working practices that our staff returning to work need to adhere too.
The Government condition falls into five distinct categories: requiring a respective risk assessment, with the results communicated; clear cleaning, hand-washing and hygiene procedures in place; facilitating home working where feasible; maintaining social distancing on site; and a management plan to mitigate the transmission risk.
The risk assessment performed by Citation and ourselves highlighted the need for additional elements to support our return however our current manufacturing layout naturally facilitated staff and teams to maintain social distancing.
This allows two-meter distance between workers and adequate space to move around their areas when required. The washrooms across our site have had additional signage added and cleaning materials made available. Face masks are now compulsory in the factory and office areas, staff will be supplied with 5 masks which can be washed and reused. We will also maintain a work from home policy for those who are able to.
Our robust measures will ensure staff stay as safe as possible at all times. There is also an enhanced cleaning routine and clear guidance to the workforce on limiting the risk of infection. In relevant office areas and canteens where distancing is more challenging, our control measure is limiting capacity, staggered break times and distanced seating.
Measures we have introduced:
Adherence to these safety principles is mandatory to protect our staff and their families. Anyone not complying may be asked to leave and disciplinary measures applied. These guidelines introduce measures across our site to meet government recommendations on social distancing and safety.
To read our policy please clck here
As you are aware, we have been closed since the 24th March with all our production staff on furlough. A small team had been in producing PPE but this has now ended. On our return of the 26th May we will prioritise producing & dispatching orders based on the date they were received. You will start to receive production emails informing you of where your item is in the system. Once your product has reached Quality Control we will ship the goods Via DPD who will notify of your delivery slot.
This again will be with a reduced work force so please be patient whilst we work through our current orders. We would also like to reassure customers that we hope our lead times will reducing significantly over the next 2 weeks. We will keep everyone update on our production progress.
A small Customer Service team are still working remotely and can be contacted on our email email@example.com and phone number 01943 864646. We will endeavour to answer any questions you have regarding your order. Please allow 2-4 days for a response.
Can I still order on your website or by phone?
You can order both online and via our phone number 01943 864646 with lead times currently at 6 weeks.
What will happen to my current order?
All orders that are currently in our system will be produced as soon as we return to production. Please feel reassured with have all the raw materials to complete all current and future works on order. We have a robust supply chain and we have been preparing for a reduction in supply delivers in the run up to our closure.
Is Specialised Covers manufacturing PPE?
We have been producing PPE but this has now come to an end and allowed us to return to normal production.