We have now returned from our christmas break and will continue with production. Please be aware that we are still working with reduced staff numbers whilst juggling staff needing to quarentine and childcare issues. As we fall under the Manufacturing banner we will contiune to operate during the new National Lockdown with our Covid safe proceedures in place. This may however effect leads time so please allow for longer than normal to recieve your goods. If you have any queries please contact our team on 01943 864646.
As of Oct 2020 we have now retuned the majority of our staff to the business. We have unfortunately, as many other business, have had to make a number of staff redundant, reducing our overall head count across the business, this is in direct relation to a down turn in contract orders. This has naturally impacted our lead times and production capacity as we adjust to the new numbers. Private customers orders have however been overwhelming positive and your support has been of great comfort to us over the last few months. We are working tirelessly to get your covers out and to still provide the level of service and product synonymous with Specialised Covers.
The challenges of keeping a Covid free production environment changes daily, with staff having to self-isolate with family members or showing symptoms and requiring to be quarantine until tested. This creates unplanned fluctuations in our production lines which are unavoidable. As a UK manufacture our staff are unable to work from home and their support in returning to work and following our Covid protocols have been resoundingly positive. To date we have not had any positive cases within the Specialised Team and we hope that this will continue.
We ask for customers to be patient and to bear with us as we navigate this turbulent period and please allow the longest lead times you can to support our production teams. Our core value of Protect and Preserve has never resonated so loudly and we will continue to move forward and strive for growth in all areas.
As we move into August we are starting to see the positive return of our private customers which in turn is helping to support the retun of production staff. However please be aware the we are still running at a reduced capacity through out the office and in production therefore it may take us a little longer to reply to enquries, answer the phones and manufacture products. Please bear with us and we appreciate your understanding during this transition period. If products are urgent please call 01943 864646 to discuss and allow as much time as possible for manufacture.
As of the 26th May we will be returning a proportion of our production staff to start works on our own orders. We have been producing PPE for the last few weeks, however this has now been completed and we can start to phase in staff to support a return to normal production.
We accessed and continue to use the Coronavirus Job Retention Scheme for workers we have had to furlough which is currently around 55% of our team. Bringing back employees that can work, and doing so in the safest way possible is our focus for June
We have developed our return to work guidelines by following Public Health Executive (PHE) and Citation guidelines. The health and safety of our employees always comes first, using the guidance available we have been able to implement a range of safer working practices that our staff returning to work need to adhere too.
The Government condition falls into five distinct categories: requiring a respective risk assessment, with the results communicated; clear cleaning, hand-washing and hygiene procedures in place; facilitating home working where feasible; maintaining social distancing on site; and a management plan to mitigate the transmission risk.
The risk assessment performed by Citation and ourselves highlighted the need for additional elements to support our return however our current manufacturing layout naturally facilitated staff and teams to maintain social distancing.
This allows two-meter distance between workers and adequate space to move around their areas when required. The washrooms across our site have had additional signage added and cleaning materials made available. Face masks are now compulsory in the factory and office areas, staff will be supplied with 5 masks which can be washed and reused. We will also maintain a work from home policy for those who are able to.
Our robust measures will ensure staff stay as safe as possible at all times. There is also an enhanced cleaning routine and clear guidance to the workforce on limiting the risk of infection. In relevant office areas and canteens where distancing is more challenging, our control measure is limiting capacity, staggered break times and distanced seating.
Measures we have introduced:
Adherence to these safety principles is mandatory to protect our staff and their families. Anyone not complying may be asked to leave and disciplinary measures applied. These guidelines introduce measures across our site to meet government recommendations on social distancing and safety.