Happy Fathers Day Logo

Happy Fathers Day Logo
  • Product Details
  • Delivery & Returns
  • FAQs

Product Details

Delivery & Returns


Standard delivery from order, including manufacture, takes approximately 4 weeks depending on the time of year. Please see each individual product page for seasonal changes. Your estimated dispatch date is shown on the confirmation email sent to you, at the time of order.


Deliveries outside of the UK mainland will incur additional charges (see the table below).
If your country isn’t included in the table, please contact our team on +44 (0) 1943 864 646 or alternatively email us at

If your mobile number has been provided, DPD will send an automated text, to you, with an hour delivery slot on your delivery day. This also gives you the option to rearrange your delivery for another day.


This service is available online and through our Sales Office at the additional cost of £50. Delivery constitutes dispatch of your order within 7 working days from the date of order when placed before noon on any working day. Orders after that will be placed on the system the following day and the dispatch date calculated from then. Orders placed on a weekend will be processed on the following Monday so an expected dispatch will be calculated from that date.


Weekend Delivery is available at an additional cost of £25 and constitutes a Saturday or Sunday, following the relevant delivery period. Either day can be specified if required, and requested by phone or in 'additional information' at point of order. If not, the delivery day will be confirmed by DPD.

Please note, if you are purchasing from outside the EU, you may incur additional import duties set for that country. The prices below are for the dispatch on single items, if it is a multiple order please call for a quote.


  • Belgium, France, Germany, Luxembourg - £29
  • Netherlands - £30
  • Austria, Denmark, Liechenstein - £33
  • Channel Islands, Ireland, Isle of Man, Northern Ireland - £29
  • Czech Republic, Slovakia, Spain - £37
  • Estonia, Finland, Hungary, Poland, Portugal, Slovenia - £50
  • Italy - £42
  • Bulgaria, Latvia, Lithunia, Romania, Serbia - £35
  • Greece - £48
  • Bosnia, Croatia, Iceland - £70
  • USA - £89
  • Gibraltar, Norway, Switzerland - £90
  • Bahrain, Japan - £150
  • Mexico, South Africa - £200
  • Malaysia - £175
  • Australia, Barbados, Bermuda, Brazil, Canada, Chile, China, Cuba, Hong Kong, New Zealand - £200
  • Kuwait, Saudi Arabia, Singapore, United Arab Emirates - £300
  • Cyprus - £110
  • If not listed please call for a quote

Returns Policy

Here at Specialised Covers we do our best to ensure customers are satisfied with the products they purchase and any faults on our part are dealt with swiftly and efficiently. Due to the nature of the products we sell and manufacture at Specialised Covers Ltd we have 2 returns policy dependent on whether the goods are made to order or stock items. Please see our returns policy below. For full details regarding Fabric Guarantees, Manufacturing Warranties, repairs and returns please see our Terms & Conditions page.


In the unlikely event of you wishing to return an item to us, please ensure that you send items back via Recorded Delivery. This will ensure that you have proof of postage and can also obtain proof of delivery.


If for whatever reason you do not like an item when it arrives, or it is damaged in transit, you can return it within 14 days of receiving it and we will issue a refund or replacement (provided that no personalisation has been carried out). Note however, that costs of return will not be refunded.

All unwanted goods and items shall be returned to Specialised Covers Ltd, Returns Department, 1 And 2 Riverdale House, Dockfield Road, Shipley, West Yorkshire, BD17 7AD at the purchaser’s own expense. No ‘Postage and Packing’ costs, of any kind, will be included in the refund price of the returned good/s or item/s.

Items that go missing in the post will not be considered to have been returned to Specialised Covers Ltd. Safe delivery of returned goods is the full responsibility of the sender, and any such lost items will need to be claimed for by the sender. Specialised Covers will take no responsibility for items that go missing whilst in transit. For this reason we advise that all returning items are given full postal insurance.

Please note that all items returned should be posted to our main address - as shown above and on our Contact Us page. A full refund or exchange will be given provided that the items have not been damaged or used and returned to us within 14 days of purchase. Please also enclose a copy of your invoice together with details as to why you are returning your order and how you wish to have the matter resolved.

Items with defects of material or workmanship will be repaired or replaced at our discretion as covered under the manufacturers warranty.


Please be aware, all good and items that are ‘Handmade To Order', ‘Made to Order’, ‘Tailor Made’, ‘Tailor made to the individual’ ‘Bespoke’ or any other term that indicates that an item has been specifically, or specially, made for the purchaser is hereby known as ‘Bespoke’ and cannot be returned to us for a refund. (Please see ‘Distance Selling Act’ for your statutory rights).

Customers should always check with us before placing an order. If you are unsure about any item you wish to purchase from us, please email or phone 01943 864 646 with your enquiry.

We reserve the right to offer a refund up to the total full value of the item purchased. Any refunds offered will not include any ‘Postage and Packing’ cost that have been incurred by either party.

Please Contact us before returning any ‘Bespoke’ goods or items.

Should any 'Bespoke' goods, or items, be returned to us without prior agreement in writing (i.e. by email or Letter) it will be the purchasers full responsibility to make arrangements to have any such 'Bespoke' goods, or items, returned to them at their own expense. We will attempt to contact you via email upon receipt of any unsolicited returned ‘Bespoke’ goods, or items, with our intent. Unsolicited returned 'Bespoke' goods, or item, left unclaimed for more than 90-days shall be considered as abandoned by the purchaser and become the property of Specialised Covers.

As the majority of our items are made to order to customers requests and vehicles they are all unique. Whilst every effort will be made to emulate the product shown in the photographs variation is to be expected. This can include but is not limited to:

- Slight colour variations - Slight fit variations - Different style of pipings and seams - Different size and weight

Please note all our goods are fully insured in transit to our customers and should an item get lost or damaged in transit we shall take care of it.

Repairs Policy

Unfortunately Specialised Covers are unable to offer a repairs policy. Used covers can damage our machinery and our facility has strict rules on cleanliness that a used cover would infringe. In the unlikely event that your cover does come into disrepair, you can contact a member of our team for advice. It may be possible to send fabric to repair your cover. All damage and repair work will be judged on a case by case basis and dealt with as necessary. Please contact our Customer service team to discuss your issues.

Unable to find your answer? Contact our Customer Service team on 01943 864 646 or alternatively email us at


1. Any customer personal feeling or subjective reason is not allowed for exchange or refund, based on the fact that the product is not perfectly suited to you or the end result does not meet your expectation.

2. Slight colour difference. We have done our best to display as accurately as possible the colours of the apparels shown on our website. However, because the colours you see depend on your monitor and other settings, we cannot guarantee that your monitor’s display will be exactly accurate.

3. The customer doesn’t like the colour or style, and wishes to change to another colour or style/pattern/design.

4. Customer carelessness of handling or opening the parcel e.g. damaging the item whilst opening with scissor or penknife and dirt due to dirty hands.

Please be careful when opening your parcel.



Frequently Asked Questions

Exceptional Service

  • Seamless order and delivery as promised. End product really good quality. Worth the investment for an expensive car.
  • Excellent service from beginning to end. Very happy with the caravan cover, went on extremely easy.
    Jenny Eaton
  • ordered a universal cover for our swift challenger, works well, exactly what it says on the tin, no suprises. it's easy to install short people like me may require to stand on the caravan step. We make sure we wash the front of our van before putting cover on so there is no dirt to rub the van while travelling.
    karen haigh
  • Great quality custom car cover which fits my car like a glove. The no quibble replacement, as a defect was found in the original cover, shows the company takes their reputation for producing flawless high quality products seriously. A joy to deal with.
    Alan Chalmers
  • Order tow pro plus for coachman caravan made to measure , brilliant service fits brill
    paul adam
  • The 2 tailored covers I purchased from these guys fit like proverbial glove and look great. if you have a car/cars that you want to keep nice, and you keep them in a nice garage , like I do, then they are the real thing to do this. they protect the car, keep it dust free and as said, look super. they kept me informed as to the delivery as well , by text , which is really nice, most important to keep you informed, and they turned up exactly as and when expected. simples !!!!!
    David Crawford
  • Great service and quality
  • Company appears good to deal with, the cover is a good fit, but I would have preferred at least two more straps to go under the van to fasten the cover down. When the wind blows the sides are always flapping, and I believe more straps underneath would have helped stopped that.
    John Simpson
  • The service was very good,the cover was made in very good material and fitted my van perfect,well worth the money easy to fit on the caravan .and look,s good on the van.will recommend specialised covers to either people. Well done good product.
  • Really pleased with the Caravan towing cover which was bespoke to my caravan, enquired over the phone, and the 4 week lead time normally associated was cut by 8 day, with a promise date intime for my Easter break.............In reality, the cover (expertly delivered by DPD) arrived 5 days earlier. Brilliant
    James Holdsworth
  • We have no hesitation in recommending this company as the product is excellent and a slight problem we had was rectified by them free of charge even though it was out of the guarantee period. Excellent after sales service. Thank you
    R Pell
  • Good price for a cover that is easy to fit and tailored to suit my caravan precisely. The material quality is superb. With easy access to both the grab handles and front locker. . A very satisfied customer who would highly recommend this product to all and sundry. John
    John Fuggle
  • Fantastic product really pleased with the fit and the quality. Product appears to provide excellent protection from the elements and looks good too. Hopefully it will wear well and provide lasting protection for my caravan.
    Zoe Sadler
  • Very good service. Knew product in detail to fit my van exactly and advised i needed awning rail mod on offside. Kept updated on progress and delivered on time. Could not fault them.
    Mike Fountain
  • I recently purchased a Prestige Plus car cover - the whole experience has been excellent from the time I first made contact with the sales department thro' to the cover being delivered on time The cover is made of first class material and fits like a glove. This is a quality product and in my view good value. I would have no hesitation in recommending Specialised Covers. P Mayhew - very satisfied customer
    Mr Mayhew
  • Really happy with the cover, bought the medium fits my ducati monster 695 perfectly. Its light weight and easy to put on and take off. Keeps the bike from getting wet and dirty. Used it for 2 months now so can't say anything about the longevity but looks and feels like a quality product.