It's lovely the way people show can kindness and generosity. And last month, one of our valued customers, showed just how thoughtful people can be.
When we discovered that one of our covers was slightly damaged during delivery, we quickly sent out a new replacement towing protector to the customer. Accidents like this can sometimes happen of course, and we will always aim to rectify such issues as quickly as we can.
When Mr Delve contacted us about the damage to his Tow Pro, purchased for his Lunar caravan, we sent out a brand new product so there was no hold up to holidays or trips away. We explained that the damaged cover could be disposed of when the new one arrived. However, as the damage was minimal, Mr Delve asked if he could repair the cover himself and the sell it on eBay, donating all proceeds to Lincs and Notts Air Ambulance. Obviously we thought this was a wonderful idea and were more than happy with the suggestion!
Lincs and Notts Air Ambulance
So, Mr Delve did exactly that, and sold his cover for £150 all of which went directly to his chosen charity. The kind donation will help ensure the Air Ambulance continues to be available to respond to around 1000 emergencies every year. A very worthy cause indeed!
Thank you for sharing your story Mr Delve, we're delighted to be a part of it.