At Specialised Covers, we pride ourselves on our customer service and the quality of our products. We strive to provide a first class service - so it's great when our customers confirm we're doing just that!
This month Robert Paul, of Munlochy, tells us how his Stormshield+ protects and perfectly fits his Audi RS5...
Specialised Covers: What was the main reason for buying a cover?
Robert: To protect my car in the driveway from tree sap, bird droppings and general fallout. There are periods when the car may sit on the drive for a couple of weeks.
Specialised Covers: Are you happy your Specialised Cover has performed as promised?
Robert: So far, I've been very happy! Very good fitment and quality.
Specialised Covers: Does the cover look good when in use?
Robert: Yes, the fit to the car is very good!
Specialised Covers: Do you think Specialised Covers does anything particularly well, or that stands out for you?
Robert: Friends and family are impressed with the cover, and would consider one. Everything during my order was handled promptly and professionally!
Specialised Covers: Is there anything you think we could do to improve our service?
Robert: I would like to see other customer case studies to give an example of what I'm buying and perhaps a 'how to clean' guide?
Specialised Covers: Product specific case studies and testimonials are something we'll be featuring a lot more of in 2016, so thanks for your feedback! You can currently see some of our reviews here: https://uk.trustpilot.com/review/www.specialisedcovers.com. We'll also be producing more 'how to' videos to help customers know how to care for their covers.
Check back in 2016 for them!
If you would like to send us a review of your new Specialised Cover product, or let us know what you think of the service don’t hesitate to get in touch. Call us or drop us an email today at firstname.lastname@example.org