We love to hear what you think at Specialised Covers, as it helps us really understand what customers want from our products and services. It also ensures we can make any improvements - if needed! So, this month we spoke to Alistair Richardson of Ayrshire, who recently bought one of our Tow Pro Elite. He and his family travel extensively throughout Scotland and Europe, so he bought the cover to ensure his caravan was protected during towing.
We asked Alistair a couple of questions to find out what he thought of his new Specialised Covers purchase…
Specialised Covers: Are you happy your Specialised Covers cover has performed as promised, and done the job?
Alistair: Completely satisfied! It fits in only 2 minutes and being tailor made, the features of access to the handles and locker is great. It protects my caravan 100% when travelling.
Specialised Covers: Are you happy with how the product looks when in use?
Alistair: Yes, the cover is tailored made to fit my exact caravan, and is very neat and smart looking.
Specialised Covers: Do you think Specialised Covers does anything particularly well, does anything stand out for you?
Alistair: The website is simple, very informative and easy to use. The service feels personal and is excellent. I was kept informed throughout the process.
Specialised Covers: And lastly, do you have any other comments?
Alistair: The cover is commented on a great deal of times when we pull on to sites. People often take note of the make and model!
Alistair kindly sent a couple of photos of the cover in action, and we must say - it looks fantastic! It's great to hear such positive feedback. If you would like to send us a review of your new Specialised Cover product , or let us know what you think of the service don't hesitate to get in touch. Call us or drop us an email today at firstname.lastname@example.org