At Specialised Covers we are proud of our quality and high standards that we have in both the production of our products, the factory we operate from and the development of our staff. We are therefore thrilled to again have achieved our ISO 9001 accreditation in Dec 2019. We have been accredited since 1998 but this year was the first year we passed with not one non-conformance, not even a minor.
As a family business we are every evolving and growing, making mistakes and learning from them with many of the management team growing with us. This learning creates non-conformance and therefore helps us strengthen our processes and establish, better, more accountable and efficient practices. All of which leads to more efficient, accurate and sustainable production supply for our customers with the best service and product we can. This was due to many elements including a supportive and focused management team, hard work and the dedication to offer the service we would want to receive.
I wanted to say well done to the team and looking forward to putting all of the new practices into action.