Any questions regarding this Policy or our privacy practices, email email@example.com, call us on 01943 864 646 or alternatively write to us at Specialised Covers, Riverdale House, Dockfield Road, Shipley, West Yorkshire BD17 7AD.
What information are we collecting from you?
The personal information we collect from you may include your name, address, email address, IP address, purchased product (if a purchase has been made), and payment details.
Who is collecting your information?
Your information is collected by Specialised Covers or a secure payment gateway at point of purchase, including PayPal and Sage Pay. Specialised Covers Registered Office; Riverdale House, Dockfield Road, Shipley, West Yorkshire BD17 7AD. Company number 2237596.
How do we collect your information?
Your information may be collected in several ways:
Why are we collecting your information?
How is your information used?
We may use your information to:
We review our retention periods for personal information on a regular basis.
Who will it be shared with?
When making a payment online or over the telephone, we use a third-party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. These include Sage Pay and PayPal. If you have any questions regarding secure transactions, please contact us.
We may pass your information to our service providers, for the purposes of completing tasks, collecting product and service feedback and providing services to you on our behalf. For example, Campaign Monitor and Magento are our online digital applications that enable us to send and manage our transactional emails, updates and monthly newsletters. When we use service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure. They are not permitted to use it for their own direct marketing purposes. From time to time, we may run competitions with third party prizes. In this case, we may share the winner’s information with the prize suppliers, but this this will always be made clear and adhere to the rules set out above.
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
We will not share your personal information with third parties not detailed within this policy, unless we are required to do so by law.
Who has access to your information?
Selected Specialised Covers employees, their digital management agencies (who maintain the website and online digital applications) and service providers have access to retained information. Payment information is not retained or stored by Specialised Covers once a transaction has been completed.
How to control or update your personal data
The accuracy of your information is important. If you have created an online account, you can edit this at any time using the password you created. You are responsible for keeping this password confidential and we ask you not to share your password with anyone.You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, then you can select your choices by ticking the relevant boxes situated on the website when we collect your information, or via unsubscribe buttons on our newsletters. We will not contact you for marketing purposes by email or phone or text message unless you have given your prior consent.
If you would like us to remove or change your information in any way, you can email us on firstname.lastname@example.org, call 01943 864 646 or write to us at Specialised Covers, Riverdale House, Dockfield Road, Shipley, West Yorkshire BD17 7AD.
Links to other websites
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018.