PLEASE NOTE WE WILL BE CLOSED FROM THE 30TH MAY TO THE 3RD JUNE FOR OUR ANNUAL SHUT DOWN

Replacement Straps

£7.50

Replacement Strap and Buckle.

Over the years we have used a number of different buckle suppliers so when requesting new ones please state which one you have from the images, One, Two or Three.

If you select the wrong style it will not fit into the female sections attached to the cover.

If you are unsure please check on your cover to see which one matches.

You will receive 2 male buckles which can be purchased separately or attached to a length of strap, please select the correct length required.

Prices include UK delivery with Royal Mail. 

  • Product Details
  • Delivery & Returns
  • FAQs

Product Details

  • Buckle Style 1
    Buckle Style 1

    Buckle style 1 is 5cm high x 3cm wide

  • Buckle Style 2
    Buckle Style 2

    Buckle style 2 is 5.5cm high x 3.5cm wide

  • Buckle Style 3
    Buckle Style 3

    Buckle style 3 is 4cm high x 3cm wide

Delivery & Returns

Delivery

Standard delivery from order, including manufacture, takes approximately 4 weeks depending on the time of year. Please see each individual product page for seasonal changes. Your estimated dispatch date is shown on the confirmation email sent to you, at the time of order.

SPECIALISED COVERS OFFER FREE DELIVERY WITH DPD ON ALL PRODUCTS SENT TO THE UK MAINLAND.

Deliveries outside of the UK mainland will incur additional charges (see the table below).
If your country isn’t included in the table, please contact our team on +44 (0) 1943 864 646 or alternatively email us at info@specialisedcovers.com

If your mobile number has been provided, DPD will send an automated text, to you, with an hour delivery slot on your delivery day. This also gives you the option to rearrange your delivery for another day.

7 WORKING DAYS FAST TRACK

This service is available online and through our Sales Office at the additional cost of £50. Delivery constitutes dispatch of your order within 7 working days from the date of order when placed before noon on any working day. Orders after that will be placed on the system the following day and the dispatch date calculated from then. Orders placed on a weekend will be processed on the following Monday so an expected dispatch will be calculated from that date.

WEEKEND DELIVERY

Weekend Delivery is available at an additional cost of £25 and constitutes a Saturday or Sunday, following the relevant delivery period. Either day can be specified if required, and requested by phone or in 'additional information' at point of order. If not, the delivery day will be confirmed by DPD.

Please note, if you are purchasing from outside the EU, you may incur additional import duties set for that country. The prices below are for the dispatch on single items, if it is a multiple order please call for a quote.

GUIDE DELIVERY COSTS FOR 1 PARCEL

  • Belgium, France, Germany, Luxembourg - £29
  • Netherlands - £30
  • Austria, Denmark, Liechenstein - £33
  • Channel Islands, Ireland, Isle of Man, Northern Ireland - £29
  • Czech Republic, Slovakia, Spain - £37
  • Estonia, Finland, Hungary, Poland, Portugal, Slovenia - £50
  • Italy - £42
  • Bulgaria, Latvia, Lithunia, Romania, Serbia - £35
  • Greece - £48
  • Bosnia, Croatia, Iceland - £70
  • USA - £89
  • Gibraltar, Norway, Switzerland - £90
  • Bahrain, Japan - £150
  • Mexico, South Africa - £200
  • Malaysia - £175
  • Australia, Barbados, Bermuda, Brazil, Canada, Chile, China, Cuba, Hong Kong, New Zealand - £200
  • Kuwait, Saudi Arabia, Singapore, United Arab Emirates - £300
  • Cyprus - £110
  • If not listed please call for a quote

Returns Policy

Here at Specialised Covers we do our best to ensure customers are satisfied with the products they purchase and any faults on our part are dealt with swiftly and efficiently. Due to the nature of the products we sell and manufacture at Specialised Covers Ltd we have 2 returns policy dependent on whether the goods are made to order or stock items. Please see our returns policy below. For full details regarding Fabric Guarantees, Manufacturing Warranties, repairs and returns please see our Terms & Conditions page.

RETURNS POLICY - NON TAILORED COVERS / GOODS:

In the unlikely event of you wishing to return an item to us, please ensure that you send items back via Recorded Delivery. This will ensure that you have proof of postage and can also obtain proof of delivery.

14 DAYS RETURN POLICY:

If for whatever reason you do not like an item when it arrives, or it is damaged in transit, you can return it within 14 days of receiving it and we will issue a refund or replacement (provided that no personalisation has been carried out). Note however, that costs of return will not be refunded.

All unwanted goods and items shall be returned to Specialised Covers Ltd, Returns Department, 1 And 2 Riverdale House, Dockfield Road, Shipley, West Yorkshire, BD17 7AD at the purchaser’s own expense. No ‘Postage and Packing’ costs, of any kind, will be included in the refund price of the returned good/s or item/s.

Items that go missing in the post will not be considered to have been returned to Specialised Covers Ltd. Safe delivery of returned goods is the full responsibility of the sender, and any such lost items will need to be claimed for by the sender. Specialised Covers will take no responsibility for items that go missing whilst in transit. For this reason we advise that all returning items are given full postal insurance.

Please note that all items returned should be posted to our main address - as shown above and on our Contact Us page. A full refund or exchange will be given provided that the items have not been damaged or used and returned to us within 14 days of purchase. Please also enclose a copy of your invoice together with details as to why you are returning your order and how you wish to have the matter resolved.

Items with defects of material or workmanship will be repaired or replaced at our discretion as covered under the manufacturers warranty.

RETURNS POLICY - TAILORED / BESPOKE COVERS

Please be aware, all good and items that are ‘Handmade To Order', ‘Made to Order’, ‘Tailor Made’, ‘Tailor made to the individual’ ‘Bespoke’ or any other term that indicates that an item has been specifically, or specially, made for the purchaser is hereby known as ‘Bespoke’ and cannot be returned to us for a refund. (Please see ‘Distance Selling Act’ for your statutory rights).

Customers should always check with us before placing an order. If you are unsure about any item you wish to purchase from us, please email info@specialisedcovers.com or phone 01943 864 646 with your enquiry.

We reserve the right to offer a refund up to the total full value of the item purchased. Any refunds offered will not include any ‘Postage and Packing’ cost that have been incurred by either party.

Please Contact us before returning any ‘Bespoke’ goods or items.

Should any 'Bespoke' goods, or items, be returned to us without prior agreement in writing (i.e. by email or Letter) it will be the purchasers full responsibility to make arrangements to have any such 'Bespoke' goods, or items, returned to them at their own expense. We will attempt to contact you via email upon receipt of any unsolicited returned ‘Bespoke’ goods, or items, with our intent. Unsolicited returned 'Bespoke' goods, or item, left unclaimed for more than 90-days shall be considered as abandoned by the purchaser and become the property of Specialised Covers.

As the majority of our items are made to order to customers requests and vehicles they are all unique. Whilst every effort will be made to emulate the product shown in the photographs variation is to be expected. This can include but is not limited to:

- Slight colour variations - Slight fit variations - Different style of pipings and seams - Different size and weight

Please note all our goods are fully insured in transit to our customers and should an item get lost or damaged in transit we shall take care of it.

Repairs Policy

Unfortunately Specialised Covers are unable to offer a repairs policy. Used covers can damage our machinery and our facility has strict rules on cleanliness that a used cover would infringe. In the unlikely event that your cover does come into disrepair, you can contact a member of our team for advice. It may be possible to send fabric to repair your cover. All damage and repair work will be judged on a case by case basis and dealt with as necessary. Please contact our Customer service team to discuss your issues.

Unable to find your answer? Contact our Customer Service team on 01943 864 646 or alternatively email us at info@specialisedcovers.com

SPECIALISED COVERS WILL NOT ACCEPT THE FOLLOWING

1. Any customer personal feeling or subjective reason is not allowed for exchange or refund, based on the fact that the product is not perfectly suited to you or the end result does not meet your expectation.

2. Slight colour difference. We have done our best to display as accurately as possible the colours of the apparels shown on our website. However, because the colours you see depend on your monitor and other settings, we cannot guarantee that your monitor’s display will be exactly accurate.

3. The customer doesn’t like the colour or style, and wishes to change to another colour or style/pattern/design.

4. Customer carelessness of handling or opening the parcel e.g. damaging the item whilst opening with scissor or penknife and dirt due to dirty hands.

Please be careful when opening your parcel.

 
 

FAQs

Frequently Asked Questions

Exceptional Service

4106+ TRUSTPILOT REVIEWS
  • Ordered new tow pro cover for our new Bailey. Arrived promptly however, on first use we noticed one of the seams was a little weak. Specialised covers were superb in repairing within two days. I live within a few miles of Specialised so I took the cover back myself which definitely accelerated the process. Friendly and professional company.
    Julie Leese
  • This was my fourth cover and as usual very satisfied with the product and although had to wait due to period of heavy orders, was kept informed of progress throughout.
    Richard Lymn
  • We were kept informed of progress and what stage the making of the cover was at and even rang us to check where the ariel was on roof to ensure the correct dimensions. The cover was delivered on the exact day they said it would be. The cover is a perfect fit and came with detailed instructions and DVD on how fit correctly. First class service.
    Graham Wade
  • We were kept up to date with the progress of the order. Arrived on time. The cover fits perfectly and we are very pleased with it.
    Susan P
  • Excellent high quality product. Fits very well. Tracking of the production process is very transparent. A pity, they'll not be in the EU anymore soon :-(
    Dennis Meyer
  • I have purchased two covers , for both of our cars over the last 5 years , with the most recent being my wife's MR2, both of our cars are at least 15 years old , and we love them. My XJS sits out all year under its cover, in all weathers, every time I remove the cover it's like unwrapping a present. The cars retain there shine regardless of the weather and both being red neither cars fade under the summer sun :-)
    Paul Kendon
  • Very please with the towing cover, when I ordered it I asked if I could have it for when I picked my new caravan up, it was delivered on time and we traveled from North Wales to a dealer in York and towed our new van back home with it on.
    Emlyn Roberts
  • We spent a lot of money on a new Coachman caravan and we wanted the best to protect it. This product is amazing fits like a glove. Worth every penny. A great British product made in the UK. Well done to all at Specialised Covers.
    Stephen Hopley
  • This is a fantastic towing cover, easy to fit and I would highly recommend buying. Don`t waste your money on inferior products!!!
    Andrew Bartlett
  • The online ordering form was easy to navigate and submit. I was kept up to date with each stage of my order. The product is excellent and very easy to fit. I was quite worried about doing that but I shouldn't have been - the poles made it so easy. I did have one slight issue with a mark on the side panel but this was rectified immediately. A great company to deal with.
    Anita Kent
  • The caravan covet for our T@B320 fits perfectly, thank you for an excellent job.
    Andy Mowforth
  • Very helpful people great service. Arrived on time fits perfect.
    Frances Webb
  • We bought a cover for our new caravan at the Manchester caravan show. As the van was new we didn't know the exact location of the solar panel. Sent the measurements to Specialised Covers as soon as we could get them and the cover arrived soon afterwards. A perfect fit and the panel in the roof still allows the battery to charge. Cover looks great on the van. Would not hesitate to recommend this company.
    Gary McKeon
  • The motorcycle cover was a perfect fit, and very well made, worth the litte extra investment. Great communications throughout the process. Would have liked the cover to have been a little thicker, but I'll reserve judgement to see how the longevity of the product holds up... But no concerns at present.
    Customer
  • All the covers we bought fit perfectly and do not move in the wind due to the 4 straps that secure them underneath the car. The quality is excellent. If your have a vehicle to protect then well worth the price. NB: one small quibble - the storage bags supplied are too small as it is near impossible to fold the cover and replace it in the bag. I have bought some very large luggage holdalls that only take 3 mins compared to never!
    Mr A Badder
  • The customer service was excellent, a very pleasant company to do business with, first class product and first class service.
    W Evans