PLEASE NOTE WE WILL BE CLOSED THE 20TH DEC TO THE 4TH JAN FOR CHRISTMAS SHUT DOWN

Specialised Covers Gift Voucher

£20.00

A Specialised Covers voucher make the perfect present for any occasion allowing your friends and family to customise their own cover.

Simply choose your amount and select whether you want to send an e-voucher or postal gift card, Click here for preview.

Available from £20 to £300

Postal gift cards will be sent free of charge by Standard Delivery only and take 3-5 working days.

All gift cards are valid for 12 months

  • Product Details
  • Delivery & Returns
  • FAQs

Product Details

Delivery & Returns

Delivery

Standard delivery from order, including manufacture, takes approximately 4 weeks depending on the time of year. Please see each individual product page for seasonal changes. Your estimated dispatch date is shown on the confirmation email sent to you, at the time of order.

CHRISTMAS CLOSURES

Please note the office and factory will be closed from the 20th Dec until the 4th Jan. Any order placed after the 28th Nov will be dispatch in the new year. Lead times will be increased 2 weeks to accommodate the shut down. For urgent enquiries please call our team on 01943 864646. 

SPECIALISED COVERS OFFER FREE DELIVERY WITH DPD ON ALL PRODUCTS SENT TO THE UK MAINLAND.

Deliveries outside of the UK mainland will incur additional charges (see the table below).
If your country isn’t included in the table, please contact our team on +44 (0) 1943 864 646 or alternatively email us at info@specialisedcovers.com

If your mobile number has been provided, DPD will send an automated text, to you, with an hour delivery slot on your delivery day. This also gives you the option to rearrange your delivery for another day.

7 WORKING DAYS FAST TRACK

This service is available online and through our Sales Office at the additional cost of £50. Delivery constitutes dispatch of your order within 7 working days from the date of order when placed before noon on any working day. Orders after that will be placed on the system the following day and the dispatch date calculated from then. Orders placed on a weekend will be processed on the following Monday so an expected dispatch will be calculated from that date.

WEEKEND DELIVERY

Weekend Delivery is available at an additional cost of £25 and constitutes a Saturday or Sunday, following the relevant delivery period. Either day can be specified if required, and requested by phone or in 'additional information' at point of order. If not, the delivery day will be confirmed by DPD.

Please note, if you are purchasing from outside the EU, you may incur additional import duties set for that country. The prices below are for the dispatch on single items, if it is a multiple order please call for a quote.

GUIDE DELIVERY COSTS FOR 1 PARCEL

  • Belgium, France, Germany, Luxembourg - £29
  • Netherlands - £30
  • Austria, Denmark, Liechenstein - £33
  • Channel Islands, Ireland, Isle of Man, Northern Ireland - £29
  • Czech Republic, Slovakia, Spain - £37
  • Estonia, Finland, Hungary, Poland, Portugal, Slovenia - £50
  • Italy - £42
  • Bulgaria, Latvia, Lithunia, Romania, Serbia - £35
  • Greece - £48
  • Bosnia, Croatia, Iceland - £70
  • USA - £89
  • Gibraltar, Norway, Switzerland - £90
  • Bahrain, Japan - £150
  • Mexico, South Africa - £200
  • Malaysia - £175
  • Australia, Barbados, Bermuda, Brazil, Canada, Chile, China, Cuba, Hong Kong, New Zealand - £200
  • Kuwait, Saudi Arabia, Singapore, United Arab Emirates - £300
  • Cyprus - £110
  • If not listed please call for a quote

Returns Policy

Here at Specialised Covers we do our best to ensure customers are satisfied with the products they purchase and any faults on our part are dealt with swiftly and efficiently. Due to the nature of the products we sell and manufacture at Specialised Covers Ltd we have 2 returns policy dependent on whether the goods are made to order or stock items. Please see our returns policy below. For full details regarding Fabric Guarantees, Manufacturing Warranties, repairs and returns please see our Terms & Conditions page.

RETURNS POLICY - NON TAILORED COVERS / GOODS:

In the unlikely event of you wishing to return an item to us, please ensure that you send items back via Recorded Delivery. This will ensure that you have proof of postage and can also obtain proof of delivery.

14 DAYS RETURN POLICY:

If for whatever reason you do not like an item when it arrives, or it is damaged in transit, you can return it within 14 days of receiving it and we will issue a refund or replacement (provided that no personalisation has been carried out). Note however, that costs of return will not be refunded.

All unwanted goods and items shall be returned to Specialised Covers Ltd, Returns Department, 1 And 2 Riverdale House, Dockfield Road, Shipley, West Yorkshire, BD17 7AD at the purchaser’s own expense. No ‘Postage and Packing’ costs, of any kind, will be included in the refund price of the returned good/s or item/s.

Items that go missing in the post will not be considered to have been returned to Specialised Covers Ltd. Safe delivery of returned goods is the full responsibility of the sender, and any such lost items will need to be claimed for by the sender. Specialised Covers will take no responsibility for items that go missing whilst in transit. For this reason we advise that all returning items are given full postal insurance.

Please note that all items returned should be posted to our main address - as shown above and on our Contact Us page. A full refund or exchange will be given provided that the items have not been damaged or used and returned to us within 14 days of purchase. Please also enclose a copy of your invoice together with details as to why you are returning your order and how you wish to have the matter resolved.

Items with defects of material or workmanship will be repaired or replaced at our discretion as covered under the manufacturers warranty.

RETURNS POLICY - TAILORED / BESPOKE COVERS

Please be aware, all good and items that are ‘Handmade To Order', ‘Made to Order’, ‘Tailor Made’, ‘Tailor made to the individual’ ‘Bespoke’ or any other term that indicates that an item has been specifically, or specially, made for the purchaser is hereby known as ‘Bespoke’ and cannot be returned to us for a refund. (Please see ‘Distance Selling Act’ for your statutory rights).

Customers should always check with us before placing an order. If you are unsure about any item you wish to purchase from us, please email info@specialisedcovers.com or phone 01943 864 646 with your enquiry.

We reserve the right to offer a refund up to the total full value of the item purchased. Any refunds offered will not include any ‘Postage and Packing’ cost that have been incurred by either party.

Please Contact us before returning any ‘Bespoke’ goods or items.

Should any 'Bespoke' goods, or items, be returned to us without prior agreement in writing (i.e. by email or Letter) it will be the purchasers full responsibility to make arrangements to have any such 'Bespoke' goods, or items, returned to them at their own expense. We will attempt to contact you via email upon receipt of any unsolicited returned ‘Bespoke’ goods, or items, with our intent. Unsolicited returned 'Bespoke' goods, or item, left unclaimed for more than 90-days shall be considered as abandoned by the purchaser and become the property of Specialised Covers.

As the majority of our items are made to order to customers requests and vehicles they are all unique. Whilst every effort will be made to emulate the product shown in the photographs variation is to be expected. This can include but is not limited to:

- Slight colour variations - Slight fit variations - Different style of pipings and seams - Different size and weight

Please note all our goods are fully insured in transit to our customers and should an item get lost or damaged in transit we shall take care of it.

Repairs Policy

Unfortunately Specialised Covers are unable to offer a repairs policy. Used covers can damage our machinery and our facility has strict rules on cleanliness that a used cover would infringe. In the unlikely event that your cover does come into disrepair, you can contact a member of our team for advice. It may be possible to send fabric to repair your cover. All damage and repair work will be judged on a case by case basis and dealt with as necessary. Please contact our Customer service team to discuss your issues.

Unable to find your answer? Contact our Customer Service team on 01943 864 646 or alternatively email us at info@specialisedcovers.com

SPECIALISED COVERS WILL NOT ACCEPT THE FOLLOWING

1. Any customer personal feeling or subjective reason is not allowed for exchange or refund, based on the fact that the product is not perfectly suited to you or the end result does not meet your expectation.

2. Slight colour difference. We have done our best to display as accurately as possible the colours of the apparels shown on our website. However, because the colours you see depend on your monitor and other settings, we cannot guarantee that your monitor’s display will be exactly accurate.

3. The customer doesn’t like the colour or style, and wishes to change to another colour or style/pattern/design.

4. Customer carelessness of handling or opening the parcel e.g. damaging the item whilst opening with scissor or penknife and dirt due to dirty hands.

Please be careful when opening your parcel.

 
 

FAQs

Frequently Asked Questions

Exceptional Service

3858+ TRUSTPILOT REVIEWS
  • Very happy with my horsebox cover (Ifor Williams HB506). Significantly cheaper than buying the cover direct from Ifor Williams and came complete with logos etc. Seems good quality. Not the easiest thing to put on because of the height of the trailer. Personally I found the poles supplied to fit the cover were a little short and we actually used broom handles which were a longer but we're not the tallest family! I have recommended the cover to several friends. Communication excellent and kept informed of when in production and when the order was shipped.
    C Smith
  • My only criticism would be that the pockets where the poles fit should be slighly deeper to reduce the risk of the poles slipping out whilst pulling the cover over the caravan.
    Neil Watson-Jones
  • Despite my towing cover arriving later than originally estimated I would have no hesitation in recommending Specialised Covers. That was the only thing wrong. Product is first class.
    Brian McCathie
  • We got a car cover for my Dad's Lotus Elite for his Christmas/birthday present and he absolutely loved it! In his words it "fits like a glove" which I learned can often be an issue with classic cars as they can have their own variations with regards to wing mirror positions etc. We went for an indoor cover in racing green colour with a silver piping which looks perfect on the car and we even got it personalised to give it an extra touch! Everyone at specialised covers was extremely helpful in helping me design the cover as I have no idea about cars! My Dad is so impressed he is planning his next cover from there. I would definitely recommend Specialised Covers to anyone looking for a high quality product that looks good and protects your car!
    HannahW
  • The Stormshield + cover is well tailored, so fits snugly to the contours of the car. I have tried several other outdoor covers for my DB9, but this purchase was the first time I opted for a specific tailored cover. The other covers were generic sports car sized (ie small, medium and large) but as soon as it got windy, the lack of a snug fit resulted in the cover and the webbing straps coming under a lot of pressure. On two previous occasion, the webbing straps were torn away from the fabric cover, hence why I wanted a proper tailored cover this time. The quality of the Stormshield + feels good and it has 4 webbing straps to secure it underneath the belly of the car (all width ways). The two straps in the middle of the car are a bit challenging to secure, simply because the car is low to the ground which makes it difficult to push the straps from one side to the other. However the fit of the cover, plus the wing mirror extensions mean that the cover shouldn’t be lifted in even the heaviest winds. The price point might seem a bit more expensive than some other outdoor car covers, but the tailored fit and quality of the fabric is, in my opinion, worth spending a bit more.
    Michael Buckby
  • Our request was for a campervan cover. Not only did we get the product we wanted, but it was dispatched early to suit the timing of our holiday. Contact staff were great. Information about production progress was really helpful. An excellent company to deal with.
    Clive Gaitt
  • Delivered on time at agreed cost and marvelous.
    Peter Spooner
  • Having seen adverts for specialised cover products and then visiting the web site it was clear this was a company who had absolute confidence in their products. The website was easy to use and the ordering process straightforward. I measured my new caravan well with the aid of the online measuring template. I paid online, and submitted my measurements. Received an e mail back next day to confirm receipt and adding that the extra measurements for the cover to incorporate a satellite dish had been noted. I was informed my cover would be ready in four weeks. Exactly a fortnight later received a very friendly call to say my cover was complete and it was delivered two days later at the time stated. Have just returned from my caravan which is in a remote area of Derbyshire. Cover fitted a treat and had a real quality feel to the material and manufacture. Very pleased, lets see if it can handle a Peak District winter! I have a very good feeling, and the extra I paid for a made to measure cover will prove a worthy investment. Received several positive comments from other caravan owners on the site I use and had no hesitation in recommending specialised covers to them.
    Glen Morton
  • This is my second cover from this company, the fit wasn’t great (too long) on this cover so they made a replacement after I took detailed measurements of the bike. Fit is now perfect and it really keeps the bike protected from the elements. A British company worth supporting!
    Ewen Merry
  • Really pleased with the Caravan Cover that we ordered and with the customer service. Our Order was slightly delayed but the communication was excellent. Happy to recommend this company to others
    ddb - Hampshire
  • just fitted our cover its great really useful having the door loads for straps for holding in place very well made
    mr Philip Grey
  • My specialised cover is well made and fits like a glove onto my car. It`s not ideal for everyday use because its always damp first thing in the morning and to remove it wet you need space for it to dry out. It`s ideal after washing the car, if you intend not to use it for a while, then cover the car up.
    Romek
  • The cover is well made and works well to stop all that road dirt and stone chips coming onto the front of the caravan. However the top of the cover tends to flap about as it doesn’t fit vary well and as it supposed to be made to measure and it isn’t cheap! And because of that I think they could give you a better pouch to put back in not something that looks like a off cut of material
    david johnson
  • Excellent experience, Was kept in formed all the way through production of cover. Arrived within time given. WILL RECOMMEND TO ANY ONE DGP
    David Phillips
  • Very good service cover fits very well .Very well made they said I would take six weeks got it in 4 excellent every caravan should have ones
    Richard Pallister
  • We were so well pleased with our subaru 22b cover we asked could we have a tool box cover to match. The answer was yes so we sent of measurements and the results were superb,fitted like a glove. THANKS SPECIALISED COVERS.
    Ivor Mack