Specialised Covers Gift Voucher
A Specialised Covers voucher make the perfect present for any occasion allowing your friends and family to customise their own cover.
Simply choose your amount and select whether you want to send an e-voucher or postal gift card, Click here for preview.
Available from £20 to £300
Postal gift cards will be sent free of charge by Standard Delivery only and take 3-5 working days.
All gift cards are valid for 12 months
- Product Details
- Delivery & Returns
Delivery & Returns
Standard delivery from order, including manufacture, takes approximately 4 weeks depending on the time of year. Please see each individual product page for seasonal changes. Your estimated dispatch date is shown on the confirmation email sent to you, at the time of order.
SPECIALISED COVERS OFFER FREE DELIVERY WITH DPD ON ALL PRODUCTS SENT TO THE UK MAINLAND.
Deliveries outside of the UK mainland will incur additional charges (see the table below).
If your country isn’t included in the table, please contact our team on +44 (0) 1943 864 646 or alternatively email us at email@example.com
If your mobile number has been provided, DPD will send an automated text, to you, with an hour delivery slot on your delivery day. This also gives you the option to rearrange your delivery for another day.
5 WORKING DAYS FAST TRACK
This service is available online and through our Sales Office at the additional cost of £75. Delivery constitutes dispatch of your order within 5 working days from the date of order when placed before noon on any working day. Orders after that will be placed on the system the following day and the dispatch date calculated from then. Orders placed on a weekend will be processed on the following Monday so an expected dispatch will be calculated from that date.
Weekend Delivery is available at an additional cost of £25 and constitutes a Saturday or Sunday, following the relevant delivery period. Either day can be specified if required, and requested by phone or in 'additional information' at point of order. If not, the delivery day will be confirmed by DPD.
Please note, if you are purchasing from outside the EU, you may incur additional import duties set for that country. The prices below are for the dispatch on single items, if it is a multiple order please call for a quote.
GUIDE DELIVERY COSTS FOR 1 PARCEL
- Belgium, France, Germany, Luxembourg - £29
- Netherlands - £30
- Austria, Denmark, Liechenstein - £33
- Channel Islands, Ireland, Isle of Man, Northern Ireland - £29
- Czech Republic, Slovakia, Spain - £37
- Estonia, Finland, Hungary, Poland, Portugal, Slovenia - £50
- Italy - £42
- Bulgaria, Latvia, Lithunia, Romania, Serbia - £35
- Greece - £48
- Bosnia, Croatia, Iceland - £70
- USA - £89
- Gibraltar, Norway, Switzerland - £90
- Bahrain, Japan - £150
- Mexico, South Africa - £200
- Malaysia - £175
- Australia, Barbados, Bermuda, Brazil, Canada, Chile, China, Cuba, Hong Kong, New Zealand - £200
- Kuwait, Saudi Arabia, Singapore, United Arab Emirates - £300
- Cyprus - £110
- If not listed please call for a quote
Here at Specialised Covers we do our best to ensure customers are satisfied with the products they purchase and any faults on our part are dealt with swiftly and efficiently. Due to the nature of the products we sell and manufacture at Specialised Covers Ltd we have 2 returns policy dependent on whether the goods are made to order or stock items. Please see our returns policy below. For full details regarding Fabric Guarantees, Manufacturing Warranties, repairs and returns please see our Terms & Conditions page.
RETURNS POLICY - NON TAILORED COVERS / GOODS:
In the unlikely event of you wishing to return an item to us, please ensure that you send items back via Recorded Delivery. This will ensure that you have proof of postage and can also obtain proof of delivery.
14 DAYS RETURN POLICY:
If for whatever reason you do not like an item when it arrives, or it is damaged in transit, you can return it within 14 days of receiving it and we will issue a refund or replacement (provided that no personalisation has been carried out). Note however, that costs of return will not be refunded.
All unwanted goods and items shall be returned to Specialised Covers Ltd, Returns Department, 1 And 2 Riverdale House, Dockfield Road, Shipley, West Yorkshire, BD17 7AD at the purchaser’s own expense. No ‘Postage and Packing’ costs, of any kind, will be included in the refund price of the returned good/s or item/s.
Items that go missing in the post will not be considered to have been returned to Specialised Covers Ltd. Safe delivery of returned goods is the full responsibility of the sender, and any such lost items will need to be claimed for by the sender. Specialised Covers will take no responsibility for items that go missing whilst in transit. For this reason we advise that all returning items are given full postal insurance.
Please note that all items returned should be posted to our main address - as shown above and on our Contact Us page. A full refund or exchange will be given provided that the items have not been damaged or used and returned to us within 14 days of purchase. Please also enclose a copy of your invoice together with details as to why you are returning your order and how you wish to have the matter resolved.
Items with defects of material or workmanship will be repaired or replaced at our discretion as covered under the manufacturers warranty.
RETURNS POLICY - TAILORED / BESPOKE COVERS
Please be aware, all good and items that are ‘Handmade To Order', ‘Made to Order’, ‘Tailor Made’, ‘Tailor made to the individual’ ‘Bespoke’ or any other term that indicates that an item has been specifically, or specially, made for the purchaser is hereby known as ‘Bespoke’ and cannot be returned to us for a refund. (Please see ‘Distance Selling Act’ for your statutory rights).
Customers should always check with us before placing an order. If you are unsure about any item you wish to purchase from us, please email firstname.lastname@example.org or phone 01943 864 646 with your enquiry.
We reserve the right to offer a refund up to the total full value of the item purchased. Any refunds offered will not include any ‘Postage and Packing’ cost that have been incurred by either party.
Please Contact us before returning any ‘Bespoke’ goods or items.
Should any 'Bespoke' goods, or items, be returned to us without prior agreement in writing (i.e. by email or Letter) it will be the purchasers full responsibility to make arrangements to have any such 'Bespoke' goods, or items, returned to them at their own expense. We will attempt to contact you via email upon receipt of any unsolicited returned ‘Bespoke’ goods, or items, with our intent. Unsolicited returned 'Bespoke' goods, or item, left unclaimed for more than 90-days shall be considered as abandoned by the purchaser and become the property of Specialised Covers.
As the majority of our items are made to order to customers requests and vehicles they are all unique. Whilst every effort will be made to emulate the product shown in the photographs variation is to be expected. This can include but is not limited to:
- Slight colour variations - Slight fit variations - Different style of pipings and seams - Different size and weight
Please note all our goods are fully insured in transit to our customers and should an item get lost or damaged in transit we shall take care of it.
Unfortunately Specialised Covers are unable to offer a repairs policy. Used covers can damage our machinery and our facility has strict rules on cleanliness that a used cover would infringe. In the unlikely event that your cover does come into disrepair, you can contact a member of our team for advice. It may be possible to send fabric to repair your cover. All damage and repair work will be judged on a case by case basis and dealt with as necessary. Please contact our Customer service team to discuss your issues.
Unable to find your answer? Contact our Customer Service team on 01943 864 646 or alternatively email us at email@example.com
SPECIALISED COVERS WILL NOT ACCEPT THE FOLLOWING
1. Any customer personal feeling or subjective reason is not allowed for exchange or refund, based on the fact that the product is not perfectly suited to you or the end result does not meet your expectation.
2. Slight colour difference. We have done our best to display as accurately as possible the colours of the apparels shown on our website. However, because the colours you see depend on your monitor and other settings, we cannot guarantee that your monitor’s display will be exactly accurate.
3. The customer doesn’t like the colour or style, and wishes to change to another colour or style/pattern/design.
4. Customer carelessness of handling or opening the parcel e.g. damaging the item whilst opening with scissor or penknife and dirt due to dirty hands.
Please be careful when opening your parcel.
Frequently Asked Questions
LOOKS GOOD, FEELS OK, TIME WILL TELL JUST HOW GOOD.
What a fantastic company to do business with. Communication throughout the order process was excellent. We received regular updates as our cover was passing through the various stages of production and delivery was on the exact day quoted. The cover is a perfect fit for our caravan and we would definitely recommend anyone to purchase a Specialised Cover
Very well made and fits perfectly
Good covers and seem to be bespoke for your particular bike. This does make it a bit expensive but an expensive bike does warrant a decent cover. Because it is made to measure you have to be a bit patient with the delivery time.
I recently purchased a new caravan and the specialised cover that I had for my old one did not fit.it. Having excellent service from my old cover I did not hesitate in contacting Specialised Covers for a new made to measure cover for my new one. On contacting them I was met with the usual expert service and gave them full details of my caravan and as usual they had all measurements on their database. This is the third cover I have purchased and I would advise anyone considering a cover is to get one from them. The cover was delivered and it fitted like a glove neat and tight. Covers are great investment as your caravan is clean and ready to use when removed. Get on the phone now and purchase one you wont be disappointed.
Very reliable and helpful service
I have bought three covers over the years for a Porsche, a Mustang GT and a Caravan tow cover. Excellent products and excellent customer service.
Great fit and very easy to put on
Perfect fit. Cut outs for lights exactly right. Very easy to fit first time around.
Received cover when promised, quality excellent, fits like a glove would recommend specialised covers without hesitation.
This was my second cover for my coachman amara ,and as before the quality is superb.The metal extending poles that came with the cover were great,(my last cover came with two 3 to 4 foot broom handles) so well done specialised covers for updating these,fitting was so much easier.the fit is superb and i am always amazed how clean the caravan is when i uncover it every year.for a 2004 van it looks like new.I originally had a very cheap cover that lasted a couple of years at the most,my specialised cover lasted at least 4 to 5 years (maybe longer,I cannot remember).WORTH EVERY PENNY what more can I say ,m.aylott.
Does what it says on the tin - great cover
Excellent service and covers. First rate would highly recommend
There products are simply the best and customer service outstanding
Purchased to protect the front of our new Compass Rallye 574, completion and dispatch was ahead of the projected date given by the manufacturer. We were kept informed all through the delivery stage by email from UPS even down to the name of driver and the 1 hour window for delivery - so excellent service all round. Although not towed with it in place as yet, the cover slipped on perfectly and fitted like a glove, once zipped up and clips attached it could not readily be slid in the channels thanks to the elastic panels holding it securely on the corners, so have every confidence in it serving well for many years. We also liked the fact that the zip 'tab' had a Velcro cover to prevent it flapping during the journey and that the top of the cover ended immediately below the high level window. The clear front running light panels were also exactly where they should have been. I would add that in researching front covers in general before purchase and speaking to other caravan owners who were using the type with plastic clips on the sides to tension the cover, a number did inform me that the straps can work loose and mark the side of the caravan as they 'flail' against the sides when moving.... another reason we opted for this cover as in effect there are no 'moving' parts. We were surprised at how light the cover was in its zip-up holdall and how well it had been folded to allow easy unfurling across the front of the caravan from the centre outwards, showing how well thought out its packing. In conclusion, the materials used are of very good quality, neatly stitched and I would recommend this to all who wish for a care-free towing protector.
very good well made and easy to use will tell all my friends about your covers thanks