FREE UK DELIVERY ON ALL PRODUCTS

Specialised Covers Gift Voucher

£20.00

A Specialised Covers voucher make the perfect present for any occasion allowing your friends and family to customise their own cover.

Simply choose your amount and select whether you want to send an e-voucher or postal gift card, Click here for preview.

Available from £20 to £300

Postal gift cards will be sent free of charge by Standard Delivery only and take 3-5 working days.

All gift cards are valid for 12 months

  • Product Details
  • Delivery & Returns
  • FAQs

Product Details

Delivery & Returns

Delivery

Standard delivery from order, including manufacture, takes approximately 4 weeks depending on the time of year. Please see each individual product page for seasonal changes. Your estimated dispatch date is shown on the confirmation email sent to you, at the time of order.

SPECIALISED COVERS OFFER FREE DELIVERY WITH DPD ON ALL PRODUCTS SENT TO THE UK MAINLAND.

Deliveries outside of the UK mainland will incur additional charges (see the table below).
If your country isn’t included in the table, please contact our team on +44 (0) 1943 864 646 or alternatively email us at info@specialisedcovers.com

If your mobile number has been provided, DPD will send an automated text, to you, with an hour delivery slot on your delivery day. This also gives you the option to rearrange your delivery for another day.

7 WORKING DAYS FAST TRACK

This service is available online and through our Sales Office at the additional cost of £50. Delivery constitutes dispatch of your order within 7 working days from the date of order when placed before noon on any working day. Orders after that will be placed on the system the following day and the dispatch date calculated from then. Orders placed on a weekend will be processed on the following Monday so an expected dispatch will be calculated from that date.

WEEKEND DELIVERY

Weekend Delivery is available at an additional cost of £25 and constitutes a Saturday or Sunday, following the relevant delivery period. Either day can be specified if required, and requested by phone or in 'additional information' at point of order. If not, the delivery day will be confirmed by DPD.

Please note, if you are purchasing from outside the EU, you may incur additional import duties set for that country. The prices below are for the dispatch on single items, if it is a multiple order please call for a quote.

GUIDE DELIVERY COSTS FOR 1 PARCEL

  • Belgium, France, Germany, Luxembourg - £29
  • Netherlands - £30
  • Austria, Denmark, Liechenstein - £33
  • Channel Islands, Ireland, Isle of Man, Northern Ireland - £29
  • Czech Republic, Slovakia, Spain - £37
  • Estonia, Finland, Hungary, Poland, Portugal, Slovenia - £50
  • Italy - £42
  • Bulgaria, Latvia, Lithunia, Romania, Serbia - £35
  • Greece - £48
  • Bosnia, Croatia, Iceland - £70
  • USA - £89
  • Gibraltar, Norway, Switzerland - £90
  • Bahrain, Japan - £150
  • Mexico, South Africa - £200
  • Malaysia - £175
  • Australia, Barbados, Bermuda, Brazil, Canada, Chile, China, Cuba, Hong Kong, New Zealand - £200
  • Kuwait, Saudi Arabia, Singapore, United Arab Emirates - £300
  • Cyprus - £110
  • If not listed please call for a quote

Returns Policy

Here at Specialised Covers we do our best to ensure customers are satisfied with the products they purchase and any faults on our part are dealt with swiftly and efficiently. Due to the nature of the products we sell and manufacture at Specialised Covers Ltd we have 2 returns policy dependent on whether the goods are made to order or stock items. Please see our returns policy below. For full details regarding Fabric Guarantees, Manufacturing Warranties, repairs and returns please see our Terms & Conditions page.

RETURNS POLICY - NON TAILORED COVERS / GOODS:

In the unlikely event of you wishing to return an item to us, please ensure that you send items back via Recorded Delivery. This will ensure that you have proof of postage and can also obtain proof of delivery.

14 DAYS RETURN POLICY:

If for whatever reason you do not like an item when it arrives, or it is damaged in transit, you can return it within 14 days of receiving it and we will issue a refund or replacement (provided that no personalisation has been carried out). Note however, that costs of return will not be refunded.

All unwanted goods and items shall be returned to Specialised Covers Ltd, Returns Department, 1 And 2 Riverdale House, Dockfield Road, Shipley, West Yorkshire, BD17 7AD at the purchaser’s own expense. No ‘Postage and Packing’ costs, of any kind, will be included in the refund price of the returned good/s or item/s.

Items that go missing in the post will not be considered to have been returned to Specialised Covers Ltd. Safe delivery of returned goods is the full responsibility of the sender, and any such lost items will need to be claimed for by the sender. Specialised Covers will take no responsibility for items that go missing whilst in transit. For this reason we advise that all returning items are given full postal insurance.

Please note that all items returned should be posted to our main address - as shown above and on our Contact Us page. A full refund or exchange will be given provided that the items have not been damaged or used and returned to us within 14 days of purchase. Please also enclose a copy of your invoice together with details as to why you are returning your order and how you wish to have the matter resolved.

Items with defects of material or workmanship will be repaired or replaced at our discretion as covered under the manufacturers warranty.

RETURNS POLICY - TAILORED / BESPOKE COVERS

Please be aware, all good and items that are ‘Handmade To Order', ‘Made to Order’, ‘Tailor Made’, ‘Tailor made to the individual’ ‘Bespoke’ or any other term that indicates that an item has been specifically, or specially, made for the purchaser is hereby known as ‘Bespoke’ and cannot be returned to us for a refund. (Please see ‘Distance Selling Act’ for your statutory rights).

Customers should always check with us before placing an order. If you are unsure about any item you wish to purchase from us, please email info@specialisedcovers.com or phone 01943 864 646 with your enquiry.

We reserve the right to offer a refund up to the total full value of the item purchased. Any refunds offered will not include any ‘Postage and Packing’ cost that have been incurred by either party.

Please Contact us before returning any ‘Bespoke’ goods or items.

Should any 'Bespoke' goods, or items, be returned to us without prior agreement in writing (i.e. by email or Letter) it will be the purchasers full responsibility to make arrangements to have any such 'Bespoke' goods, or items, returned to them at their own expense. We will attempt to contact you via email upon receipt of any unsolicited returned ‘Bespoke’ goods, or items, with our intent. Unsolicited returned 'Bespoke' goods, or item, left unclaimed for more than 90-days shall be considered as abandoned by the purchaser and become the property of Specialised Covers.

As the majority of our items are made to order to customers requests and vehicles they are all unique. Whilst every effort will be made to emulate the product shown in the photographs variation is to be expected. This can include but is not limited to:

- Slight colour variations - Slight fit variations - Different style of pipings and seams - Different size and weight

Please note all our goods are fully insured in transit to our customers and should an item get lost or damaged in transit we shall take care of it.

Repairs Policy

Unfortunately Specialised Covers are unable to offer a repairs policy. Used covers can damage our machinery and our facility has strict rules on cleanliness that a used cover would infringe. In the unlikely event that your cover does come into disrepair, you can contact a member of our team for advice. It may be possible to send fabric to repair your cover. All damage and repair work will be judged on a case by case basis and dealt with as necessary. Please contact our Customer service team to discuss your issues.

Unable to find your answer? Contact our Customer Service team on 01943 864 646 or alternatively email us at info@specialisedcovers.com

SPECIALISED COVERS WILL NOT ACCEPT THE FOLLOWING

1. Any customer personal feeling or subjective reason is not allowed for exchange or refund, based on the fact that the product is not perfectly suited to you or the end result does not meet your expectation.

2. Slight colour difference. We have done our best to display as accurately as possible the colours of the apparels shown on our website. However, because the colours you see depend on your monitor and other settings, we cannot guarantee that your monitor’s display will be exactly accurate.

3. The customer doesn’t like the colour or style, and wishes to change to another colour or style/pattern/design.

4. Customer carelessness of handling or opening the parcel e.g. damaging the item whilst opening with scissor or penknife and dirt due to dirty hands.

Please be careful when opening your parcel.

 
 

FAQs

Frequently Asked Questions

Exceptional Service

0+ TRUSTPILOT REVIEWS
  • Great cover, and they were even able to stitch an aperture to allow charging cable to run on the outside of the cover. Fantastic company, I'll certainly be using them again.
    Luke H
  • Great service, Specialised covers phoned to double check caravan model and confirmed position of protrusions. Emailed to say cover dispatched, with tracking information. Well packed, supplied with various packing materials to help protect caravan under the cover. The cover itself looks and feels top quality and well made.
    Mark Baitup
  • I have ordered two specialised car outdoor car covers this year. One for a twenty year old Jaguar and one for a ten year old landrover. They both fit perfectly and are very high Quality. When the covers were ready, their customer service emailed me to tell me and were actually able to state the time to the hour that they would arrive. I ordered them online from Singapore and had them shipped to my parents house. Customer service was important to me as my parents are both in their 80's. They were better than i had ever expected. Thankyou specialised covers! i will order more !
    John Wadham
  • Cover came on time, and have used it once on my new caravan. Too be honest was apprehensive at first as it is the new 8 foot wide model, but fitted a treat. Would definitely recommend this company
    Andy Crowther
  • These covers are really very good, fit well, made well and easy to put on your caravan. They also look good, well worth every penny!
    Ben Bates
  • They made a cover for my new Audi TT roadster. Delivered on time, custom made to the car's exact shape... so good in fact it fits like a "tight glove" which means a bit of pulling and pushing to get on and off. But once it is on, it does not come off !!
    David Unwin
  • We bought a cover for our new caravan at the Manchester caravan show. As the van was new we didn't know the exact location of the solar panel. Sent the measurements to Specialised Covers as soon as we could get them and the cover arrived soon afterwards. A perfect fit and the panel in the roof still allows the battery to charge. Cover looks great on the van. Would not hesitate to recommend this company.
    Gary McKeon
  • Nothing else I can add to title; would not go elsewhere
    Ms Lyndsey Wright
  • Excellent fast service
    karen
  • I have now received the cover, and I was very impressed with the continual updates as to its progress through you manufacturing system. Having now been able to a clean (given the weather we have had recently) the caravan prior to installing, as you suggest, I would like to say how impressive the quality of the manufacture and fit is on the caravan given it is not a UK built caravan. The instruction were very clear and I was able to fit it by myself which is a major plus. Given the attention to detail and quality there is minor points I feel I should mention which might just be me being picky. The two tensioning clips at the top of the cover, where the receiving part of the plastic buckle is sewn onto the elasticated sides, the material tab holding it could have done with being very slightly longer as the buckle currently points away from the caravan rather than laying flat as I would have expected it to. This I think prevents it from being fully tightened. That is the only reason for four starts not five.
    Garry
  • grat product quick delivery.
    Code
  • Brilliant service!!!
    SHARRON LONG
  • This is the second time we have used this company, both for full covers for different caravans, plus a tow cover. Have been impressed both times. The tow cover that we have recently received is very good quality compared to our previous one (supplied elsewhere) it fits perfectly, the full cover does too. In our opinion an excellent company who kept us informed at all times.
    Angela Mills
  • Cover arrived on specified date and in good condition. Have now used on a couple of trips and it fits perfectly. Very good quality and exactly as described. Many thanks.
    Rob Bell
  • What a task, I thought it would be a weekly job to cover my caravan every time I returned from a trip. Ain't happening! I ruined one of the poles about three quarters of the way along the van the first time of using it. I reckon a good heavy duty broom handle will be more up to the job. Once on it fits like a glove, a tight glove. The effort involved with my son and wife helping will possibly send me to an early grave so I won't have to worry about fitting the cover any more. Lol! Joking aside it's a serious bit of kit, fits a treat and looks much better in the garden than a bright white slab of aluminium. The "A" frame cover is too tight and doesn't allow for the jockey wheel handle to be so tall. I'll try to drop it down a bit by winding the wheel up and unclamping the shaft to allow it to drop but I don't have much to play with. All in all a good product. I had asked for the options of wheel covers and front locker access and all work well. A well placed step ladder would have made all the difference to fitting. Now I need a month somewhere nice to get over it! Specialised Covers were excellent all the way through the order.
    Sharon
  • Spoke to the sales person, explained what I wanted, told her the colour of my car, asked if i could have the wing mirrors different, no problem. She even asked if i wanted my reg on the front, but said no, then asked if I wanted the vauxhall crest instead, why not I said, it came, fitted it to the car, lovely. Now the car sits in the garage, not gathering dust while I`m away, new 4x4 coming later, asked about a cover for that, just call when you have your 4x4 she said. Great.
    John Gibbs