15% OFF OUR CAR COVER RANGE USE CODE CARCOVER15 

Specialised Covers Gift Voucher

£20.00

A Specialised Covers voucher make the perfect present for any occasion allowing your friends and family to customise their own cover.

Simply choose your amount and select whether you want to send an e-voucher or postal gift card, Click here for preview.

Available from £20 to £300

Postal gift cards will be sent free of charge by Standard Delivery only and take 3-5 working days.

All gift cards are valid for 12 months

  • Product Details
  • Delivery & Returns
  • FAQs

Product Details

Delivery & Returns

Delivery

Standard delivery from order, including manufacture, takes approximately 4 weeks depending on the time of year. Please see each individual product page for seasonal changes. Your estimated dispatch date is shown on the confirmation email sent to you, at the time of order.

CHRISTMAS CLOSURES

Please note the office and factory will be closed from the 20th Dec until the 4th Jan. Any order placed after the 28th Nov will be dispatch in the new year. Lead times will be increased 2 weeks to accommodate the shut down. For urgent enquiries please call our team on 01943 864646. 

SPECIALISED COVERS OFFER FREE DELIVERY WITH DPD ON ALL PRODUCTS SENT TO THE UK MAINLAND.

Deliveries outside of the UK mainland will incur additional charges (see the table below).
If your country isn’t included in the table, please contact our team on +44 (0) 1943 864 646 or alternatively email us at info@specialisedcovers.com

If your mobile number has been provided, DPD will send an automated text, to you, with an hour delivery slot on your delivery day. This also gives you the option to rearrange your delivery for another day.

7 WORKING DAYS FAST TRACK

This service is available online and through our Sales Office at the additional cost of £50. Delivery constitutes dispatch of your order within 7 working days from the date of order when placed before noon on any working day. Orders after that will be placed on the system the following day and the dispatch date calculated from then. Orders placed on a weekend will be processed on the following Monday so an expected dispatch will be calculated from that date.

WEEKEND DELIVERY

Weekend Delivery is available at an additional cost of £25 and constitutes a Saturday or Sunday, following the relevant delivery period. Either day can be specified if required, and requested by phone or in 'additional information' at point of order. If not, the delivery day will be confirmed by DPD.

Please note, if you are purchasing from outside the EU, you may incur additional import duties set for that country. The prices below are for the dispatch on single items, if it is a multiple order please call for a quote.

GUIDE DELIVERY COSTS FOR 1 PARCEL

  • Belgium, France, Germany, Luxembourg - £29
  • Netherlands - £30
  • Austria, Denmark, Liechenstein - £33
  • Channel Islands, Ireland, Isle of Man, Northern Ireland - £29
  • Czech Republic, Slovakia, Spain - £37
  • Estonia, Finland, Hungary, Poland, Portugal, Slovenia - £50
  • Italy - £42
  • Bulgaria, Latvia, Lithunia, Romania, Serbia - £35
  • Greece - £48
  • Bosnia, Croatia, Iceland - £70
  • USA - £89
  • Gibraltar, Norway, Switzerland - £90
  • Bahrain, Japan - £150
  • Mexico, South Africa - £200
  • Malaysia - £175
  • Australia, Barbados, Bermuda, Brazil, Canada, Chile, China, Cuba, Hong Kong, New Zealand - £200
  • Kuwait, Saudi Arabia, Singapore, United Arab Emirates - £300
  • Cyprus - £110
  • If not listed please call for a quote

Returns Policy

Here at Specialised Covers we do our best to ensure customers are satisfied with the products they purchase and any faults on our part are dealt with swiftly and efficiently. Due to the nature of the products we sell and manufacture at Specialised Covers Ltd we have 2 returns policy dependent on whether the goods are made to order or stock items. Please see our returns policy below. For full details regarding Fabric Guarantees, Manufacturing Warranties, repairs and returns please see our Terms & Conditions page.

RETURNS POLICY - NON TAILORED COVERS / GOODS:

In the unlikely event of you wishing to return an item to us, please ensure that you send items back via Recorded Delivery. This will ensure that you have proof of postage and can also obtain proof of delivery.

14 DAYS RETURN POLICY:

If for whatever reason you do not like an item when it arrives, or it is damaged in transit, you can return it within 14 days of receiving it and we will issue a refund or replacement (provided that no personalisation has been carried out). Note however, that costs of return will not be refunded.

All unwanted goods and items shall be returned to Specialised Covers Ltd, Returns Department, 1 And 2 Riverdale House, Dockfield Road, Shipley, West Yorkshire, BD17 7AD at the purchaser’s own expense. No ‘Postage and Packing’ costs, of any kind, will be included in the refund price of the returned good/s or item/s.

Items that go missing in the post will not be considered to have been returned to Specialised Covers Ltd. Safe delivery of returned goods is the full responsibility of the sender, and any such lost items will need to be claimed for by the sender. Specialised Covers will take no responsibility for items that go missing whilst in transit. For this reason we advise that all returning items are given full postal insurance.

Please note that all items returned should be posted to our main address - as shown above and on our Contact Us page. A full refund or exchange will be given provided that the items have not been damaged or used and returned to us within 14 days of purchase. Please also enclose a copy of your invoice together with details as to why you are returning your order and how you wish to have the matter resolved.

Items with defects of material or workmanship will be repaired or replaced at our discretion as covered under the manufacturers warranty.

RETURNS POLICY - TAILORED / BESPOKE COVERS

Please be aware, all good and items that are ‘Handmade To Order', ‘Made to Order’, ‘Tailor Made’, ‘Tailor made to the individual’ ‘Bespoke’ or any other term that indicates that an item has been specifically, or specially, made for the purchaser is hereby known as ‘Bespoke’ and cannot be returned to us for a refund. (Please see ‘Distance Selling Act’ for your statutory rights).

Customers should always check with us before placing an order. If you are unsure about any item you wish to purchase from us, please email info@specialisedcovers.com or phone 01943 864 646 with your enquiry.

We reserve the right to offer a refund up to the total full value of the item purchased. Any refunds offered will not include any ‘Postage and Packing’ cost that have been incurred by either party.

Please Contact us before returning any ‘Bespoke’ goods or items.

Should any 'Bespoke' goods, or items, be returned to us without prior agreement in writing (i.e. by email or Letter) it will be the purchasers full responsibility to make arrangements to have any such 'Bespoke' goods, or items, returned to them at their own expense. We will attempt to contact you via email upon receipt of any unsolicited returned ‘Bespoke’ goods, or items, with our intent. Unsolicited returned 'Bespoke' goods, or item, left unclaimed for more than 90-days shall be considered as abandoned by the purchaser and become the property of Specialised Covers.

As the majority of our items are made to order to customers requests and vehicles they are all unique. Whilst every effort will be made to emulate the product shown in the photographs variation is to be expected. This can include but is not limited to:

- Slight colour variations - Slight fit variations - Different style of pipings and seams - Different size and weight

Please note all our goods are fully insured in transit to our customers and should an item get lost or damaged in transit we shall take care of it.

Repairs Policy

Unfortunately Specialised Covers are unable to offer a repairs policy. Used covers can damage our machinery and our facility has strict rules on cleanliness that a used cover would infringe. In the unlikely event that your cover does come into disrepair, you can contact a member of our team for advice. It may be possible to send fabric to repair your cover. All damage and repair work will be judged on a case by case basis and dealt with as necessary. Please contact our Customer service team to discuss your issues.

Unable to find your answer? Contact our Customer Service team on 01943 864 646 or alternatively email us at info@specialisedcovers.com

SPECIALISED COVERS WILL NOT ACCEPT THE FOLLOWING

1. Any customer personal feeling or subjective reason is not allowed for exchange or refund, based on the fact that the product is not perfectly suited to you or the end result does not meet your expectation.

2. Slight colour difference. We have done our best to display as accurately as possible the colours of the apparels shown on our website. However, because the colours you see depend on your monitor and other settings, we cannot guarantee that your monitor’s display will be exactly accurate.

3. The customer doesn’t like the colour or style, and wishes to change to another colour or style/pattern/design.

4. Customer carelessness of handling or opening the parcel e.g. damaging the item whilst opening with scissor or penknife and dirt due to dirty hands.

Please be careful when opening your parcel.

 
 

FAQs

Frequently Asked Questions

Exceptional Service

3878+ TRUSTPILOT REVIEWS
  • Very good finish and prompt service
    Paul James
  • Prompt delivery and manufacture even during Covid. Product is exactly as it I would like; with a customised logo and perfectly fitting well-made cover. All done with minimal fuss and regular updates on progress. It may cost a bit more than some alternatives but for me it was overall a good example of a good business, with good customer experience well worth the extra cost.
    Pete - Aberdeenshire UK
  • We ordered and received an a-frame promptly with good email communication of progress. Unfortunately the cover did not fit our a-frame. Specialised Covers were extremely prompt, courteous and helpful and provided a replacement without any hesitation. An extremely good company to deal with. Full marks for customer service.
    A Powell
  • Quality product Only thing missing are ties to hold the canvas up when trying to get into the front cabinet or when you roll the top half down, so easy to do.
    Andrew Kent
  • Compared a number of caravan front covers on line, also looked at a variety actually on caravans. There was no doubt in my mind which I preferred. I bought the Elite Pro, it was custom made for my make and model caravan. More expensive than other brands, but, in my opinion worth it. I experienced a fault which Specalised Covers dealt with very quickly and professionally. They covered all of the return to factory and back to me costs.
    Nigel
  • My Brother recommended the product,and i would do the same,easy to fit and looks the part. Spot on !!!!
    Ian Cottam
  • The product is good, but the company are inflexible and would not allow us to collect the cover from them, which means we could have had the cover when we went to collect our new caravan, instead of having it delivered the following day!
    Michael Muschamp
  • Superb service. 2nd cover I have had from Specialised. Great tailored fit, protects the car and also the paintwork with fleece lining and even better I can charge the car with cover on as they fitted charge port flaps
    James Heard
  • We ordered our towing cover at the NEC Caravan show, we were kept fully up to date with the manufacture and then the date of dispatch. From order to delivery was within 4 weeks. Very pleased with the quality and fit of the cover. Would definitely recommend and use again. Nigel Staffiere
    Nigel Staffiere
  • 1st class treatment very quick and kept up to date with progress of production at all times.
    MR IAN CALLISTER
  • Excellent product- fits like a glove. Although a little more expensive than other covers on the market these are by far a more superior cover. Wouldn't even entertain anything else now.
    Mr DAVID MURRAY
  • Splendid company for its organisation, kindness and care with client.
    sergio moura
  • Very reliable and helpful service
    Charles Loweth
  • always obliging when I have contacted them and go out of their way to help. Would not hesitate to buy from them again
    Mr glyn delahay
  • Have not used it yet, but it looks to be very strong and very easy to fit.
    John Elders
  • Initially They didn't have a pattern for my Cadilac Cts-v and they took the time to find the car and make a custom cover, all the while informing me along the way of each step the process. My new Stormshield cover arrived to me in New York as promised. A perfect Fit!! Impeccable quality. Best car cover I ever bought. Now I get to spread the news. Regards, Rob from NY.
    Rob from NY