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Parc Ferme cover

£600.00
Parc Ferme cover
  • Product Details
  • Delivery & Returns
  • FAQs

Product Details

Delivery & Returns

Delivery

Standard delivery from order, including manufacture, takes approximately 4 weeks depending on the time of year. Please see each individual product page for seasonal changes. Your estimated dispatch date is shown on the confirmation email sent to you, at the time of order.

SPECIALISED COVERS OFFER FREE DELIVERY WITH DPD ON ALL PRODUCTS SENT TO THE UK MAINLAND.

Deliveries outside of the UK mainland will incur additional charges (see the table below).
If your country isn’t included in the table, please contact our team on +44 (0) 1943 864 646 or alternatively email us at info@specialisedcovers.com

If your mobile number has been provided, DPD will send an automated text, to you, with an hour delivery slot on your delivery day. This also gives you the option to rearrange your delivery for another day.

7 WORKING DAYS FAST TRACK

This service is available online and through our Sales Office at the additional cost of £50. Delivery constitutes dispatch of your order within 7 working days from the date of order when placed before noon on any working day. Orders after that will be placed on the system the following day and the dispatch date calculated from then. Orders placed on a weekend will be processed on the following Monday so an expected dispatch will be calculated from that date.

WEEKEND DELIVERY

Weekend Delivery is available at an additional cost of £25 and constitutes a Saturday or Sunday, following the relevant delivery period. Either day can be specified if required, and requested by phone or in 'additional information' at point of order. If not, the delivery day will be confirmed by DPD.

Please note, if you are purchasing from outside the EU, you may incur additional import duties set for that country. The prices below are for the dispatch on single items, if it is a multiple order please call for a quote.

GUIDE DELIVERY COSTS FOR 1 PARCEL

  • Belgium, France, Germany, Luxembourg - £29
  • Netherlands - £30
  • Austria, Denmark, Liechenstein - £33
  • Channel Islands, Ireland, Isle of Man, Northern Ireland - £29
  • Czech Republic, Slovakia, Spain - £37
  • Estonia, Finland, Hungary, Poland, Portugal, Slovenia - £50
  • Italy - £42
  • Bulgaria, Latvia, Lithunia, Romania, Serbia - £35
  • Greece - £48
  • Bosnia, Croatia, Iceland - £70
  • USA - £89
  • Gibraltar, Norway, Switzerland - £90
  • Bahrain, Japan - £150
  • Mexico, South Africa - £200
  • Malaysia - £175
  • Australia, Barbados, Bermuda, Brazil, Canada, Chile, China, Cuba, Hong Kong, New Zealand - £200
  • Kuwait, Saudi Arabia, Singapore, United Arab Emirates - £300
  • Cyprus - £110
  • If not listed please call for a quote

Returns Policy

Here at Specialised Covers we do our best to ensure customers are satisfied with the products they purchase and any faults on our part are dealt with swiftly and efficiently. Due to the nature of the products we sell and manufacture at Specialised Covers Ltd we have 2 returns policy dependent on whether the goods are made to order or stock items. Please see our returns policy below. For full details regarding Fabric Guarantees, Manufacturing Warranties, repairs and returns please see our Terms & Conditions page.

RETURNS POLICY - NON TAILORED COVERS / GOODS:

In the unlikely event of you wishing to return an item to us, please ensure that you send items back via Recorded Delivery. This will ensure that you have proof of postage and can also obtain proof of delivery.

14 DAYS RETURN POLICY:

If for whatever reason you do not like an item when it arrives, or it is damaged in transit, you can return it within 14 days of receiving it and we will issue a refund or replacement (provided that no personalisation has been carried out). Note however, that costs of return will not be refunded.

All unwanted goods and items shall be returned to Specialised Covers Ltd, Returns Department, 1 And 2 Riverdale House, Dockfield Road, Shipley, West Yorkshire, BD17 7AD at the purchaser’s own expense. No ‘Postage and Packing’ costs, of any kind, will be included in the refund price of the returned good/s or item/s.

Items that go missing in the post will not be considered to have been returned to Specialised Covers Ltd. Safe delivery of returned goods is the full responsibility of the sender, and any such lost items will need to be claimed for by the sender. Specialised Covers will take no responsibility for items that go missing whilst in transit. For this reason we advise that all returning items are given full postal insurance.

Please note that all items returned should be posted to our main address - as shown above and on our Contact Us page. A full refund or exchange will be given provided that the items have not been damaged or used and returned to us within 14 days of purchase. Please also enclose a copy of your invoice together with details as to why you are returning your order and how you wish to have the matter resolved.

Items with defects of material or workmanship will be repaired or replaced at our discretion as covered under the manufacturers warranty.

RETURNS POLICY - TAILORED / BESPOKE COVERS

Please be aware, all good and items that are ‘Handmade To Order', ‘Made to Order’, ‘Tailor Made’, ‘Tailor made to the individual’ ‘Bespoke’ or any other term that indicates that an item has been specifically, or specially, made for the purchaser is hereby known as ‘Bespoke’ and cannot be returned to us for a refund. (Please see ‘Distance Selling Act’ for your statutory rights).

Customers should always check with us before placing an order. If you are unsure about any item you wish to purchase from us, please email info@specialisedcovers.com or phone 01943 864 646 with your enquiry.

We reserve the right to offer a refund up to the total full value of the item purchased. Any refunds offered will not include any ‘Postage and Packing’ cost that have been incurred by either party.

Please Contact us before returning any ‘Bespoke’ goods or items.

Should any 'Bespoke' goods, or items, be returned to us without prior agreement in writing (i.e. by email or Letter) it will be the purchasers full responsibility to make arrangements to have any such 'Bespoke' goods, or items, returned to them at their own expense. We will attempt to contact you via email upon receipt of any unsolicited returned ‘Bespoke’ goods, or items, with our intent. Unsolicited returned 'Bespoke' goods, or item, left unclaimed for more than 90-days shall be considered as abandoned by the purchaser and become the property of Specialised Covers.

As the majority of our items are made to order to customers requests and vehicles they are all unique. Whilst every effort will be made to emulate the product shown in the photographs variation is to be expected. This can include but is not limited to:

- Slight colour variations - Slight fit variations - Different style of pipings and seams - Different size and weight

Please note all our goods are fully insured in transit to our customers and should an item get lost or damaged in transit we shall take care of it.

Repairs Policy

Unfortunately Specialised Covers are unable to offer a repairs policy. Used covers can damage our machinery and our facility has strict rules on cleanliness that a used cover would infringe. In the unlikely event that your cover does come into disrepair, you can contact a member of our team for advice. It may be possible to send fabric to repair your cover. All damage and repair work will be judged on a case by case basis and dealt with as necessary. Please contact our Customer service team to discuss your issues.

Unable to find your answer? Contact our Customer Service team on 01943 864 646 or alternatively email us at info@specialisedcovers.com

SPECIALISED COVERS WILL NOT ACCEPT THE FOLLOWING

1. Any customer personal feeling or subjective reason is not allowed for exchange or refund, based on the fact that the product is not perfectly suited to you or the end result does not meet your expectation.

2. Slight colour difference. We have done our best to display as accurately as possible the colours of the apparels shown on our website. However, because the colours you see depend on your monitor and other settings, we cannot guarantee that your monitor’s display will be exactly accurate.

3. The customer doesn’t like the colour or style, and wishes to change to another colour or style/pattern/design.

4. Customer carelessness of handling or opening the parcel e.g. damaging the item whilst opening with scissor or penknife and dirt due to dirty hands.

Please be careful when opening your parcel.

 
 

FAQs

Frequently Asked Questions

Exceptional Service

3694+ TRUSTPILOT REVIEWS
  • I have recently installed my second cover from this company, the first one having lasted about 10 seasons. In addition to many holes having developed, the material had begun to delaminate leaving a fine powder on the roof, and the material was beginning to tear. Delivery of the new cover was as indicated, and the service has been excellent, even when a small component on one of the installation poles split. These poles make installation much easier, and steps are not now required. The new separate straps were unnecessarily long, and a bit fiddly to fit though I think this will be easier next time. The new cover is not quite as snug a fit as the original one. I always wash and polish the caravan before covering it, and it has remained clean and ready for the new season. I do not know, of course, how well this new cover will last.
    Donald Southall
  • quality product. very easy to fit and looks smart and secure. exactly fits the dimensions of our new caravan. would totally recommend anyone to get one, esp. with extra zips for storage access.
    John
  • This is the second indoor cover I have ordered with this company. First one was for a Kawasaki zzr1400 Second one was for a Nissan GTR Perfect fit,hopefully getting a second car next year so will be in touch to order that one. Great quality and can highly recommend this company. Many thanks Mr Meldrum
    David Meldrum
  • great to get e mails and texts with accurate delivery times..very refreshing ! sl let down by difficult ordering process on their website
    Simon
  • I am so impressed with Specialised covers. Highly recommend them to anyone. I contacted them with an enquiry. They contacted me extremely quickly. They could not have more helpful and helped above and beyond. I would like to thank "Gina" and "Helen Darnbrook" for their response.
    Alan
  • Received the towing cover within the time stated when I placed my order. It is a perfect fit and looks smart on my caravan. I ordered the tow pro elite, would recommend it and is good value.
    John Croll
  • Excellent product delivered on time, I have absolutely no reservations on recommending Specialist Covers to anyone.
    Stuart Parkes
  • Satisfied with service delivery and quality but a bit difficult to fit. Would a Velcro panel at the rear be too much? Thank you BW
    Brian Waters
  • hi we ordered our tow pro elite for our coachman vip 560/4 2012 model the cover is fantastic fit does the job 100% the service was 100% delt with elliot know problems at all just a couple of minor ajustments and now it fits like a glove, would recamend specialised covers to every caravaner, this is our second cover we have bought from. they where so helpfull in every way kepted us up dated. we would always buy from specialised covers, iam hopeing they will do a roof cover nexted so it keeps the roof clean over the winter months , once again to you all at specialised a big thank you Steve&Lisa Arnold
    Customer STEVE ARNOLD
  • I telephoned an order for a cover for my 2014 Triumph Bonneville which took a few weeks to arrive but the fit is perfect and the quality is excellent.
    Chas
  • Excellent product tailored to suit my car. They had modify there pattern as has slightly different shape to what they hold. Manufactured to very high standard. Excellent delivery service so the icing on the cake.
    Patrick Eagle
  • This is my first purchase for a new caravan. It took me about 40 mins to put cover on with a little help. One of the poles I got bent slightly, could have done with them being more sturdy,I will purchase better ones.But overall really impressed with the cover it looks great.I would definatley recommend others purchasing from Specialised Covers.
    Bruce Murdoch
  • Excellent communications throughout the process - good things can take time but the email updates helped
    Darrell
  • Delivery quicker than forecast by manufacturer. Impressive for a bespoke hand made product. Material as thick as a wet suit, so not that easy to fold it back into its storage bag. Fits caravan perfectly although not easy for one person to apply, but achievable with practice. Much better with two. Overall not cheap, but a good quality product that does exactly what it is supposed to do.
    Gillian Talbot
  • This took a little while to come as the RX7 convertible is not the most common car. However the wait was worth it. This is the second tailor made cover we have had for this vehicle. The first lasted over 15 years so we had no reservations about ordering another.
    David Still
  • recieved the towing cover today and fitted it to the van. Very easy to put on (5 mins) fits like a glove. We will be out on the road at Easter to show it off
    Bob Atkinson